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About


Professional Experience

(Part-Time/Remote)
June 2024 - Present
  • Automated the collection and processing of public docket records using Selenium (Python) and PyMuPDF.
  • Achieved a 10x increase in throughput compared to the previous manual process.

Senior Software Engineer I - eGain (AI-Services Team)

(Remote)
June 2024 - May 2025
  • Handled performance and A/B testing of embedding models and NLP libraries for indexing and semantically searching multimodal knowledge bases to build a high-confidence inference engine.
  • Led root-cause analysis and solution guidance through JIRA to support a growing team across multiple regions.

Software Engineer II - eGain (MicroServices/AI-Services Teams)

(Remote)
June 2022 - May 2024
  • Created GitHub Actions CI pipelines for reporting vulnerabilities and ensuring FedRAMP compliance of multiple J2EE web applications.
  • Developed RESTful APIs from designing OpenAPI schemas to implementation of Hibernate entities and SQL queries.
  • Orchestrated migration of a stateless Python app to a set of scalable containerized microservices on AWS to facilitate AI inference adoption for a number of large-scale knowledge bases.

Software Engineer I - eGain (MessagingHub Team)

(Tampa/Remote)
June 2019 - May 2022
  • Enhanced application monitoring of runtime JMX metrics with dynamic alert thresholds via Dynatrace.
  • Developed an Android(Java) library for digital channel testing of push notifications.
  • Migrated high-volume messaging workflows to a serverless architecture using AWS SQS and Lambda functions.

Education

Freedom High School
Honor Graduate | Class of 2013

  • Freedom High School Football Team
    • 2012: Team Captain, MVP and All-County honors
  • Freedom High School Lacrosse Club

University of Central Florida
Bachelor of Science in Computer Science | December 2018

  • Dean's List; Major GPA: 3.3, Cumulative GPA: 3.0
  • Member of UCF Rugby Club

Certifications